Your Privacy Matters to Us
We've built torajatoto around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
How We Handle Your Information
torajatoto collects personal information you provide during account registration, including your name, email, phone number and identity verification details. When you deposit using DANA, OVO, GoPay or QRIS, we receive transaction data to process your payment securely. We use this information to verify your account, prevent fraud, process withdrawals and improve your experience. In supported Indonesian regions, we comply with local data
protection standards. Your information is encrypted and stored on secure servers. We do not sell your data to third parties. You can request access to or deletion of your personal information at any time through our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Privacy Standards We Follow
Encryption Standard
All account data and payment transactions use industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS details are tokenized and never stored in plain text.
Regular Audits
We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account or payment flow.
Fraud Prevention
Our system monitors unusual login patterns, deposit anomalies and withdrawal requests to protect your account from unauthorized access or fraudulent activity.
Third-Party Compliance
Payment processors handling DANA, OVO, GoPay and QRIS transactions meet international security standards. We audit their practices annually.
Data Retention Policy
We retain your personal information only as long as necessary to provide service, process transactions and comply with local legal obligations in supported regions.
Incident Response
If a data breach occurs, we notify affected users within 48 hours and provide guidance on account protection steps and next actions.
Consistency Across Our Platform
| Mobile & Desktop | Privacy protections apply equally whether you access torajatoto on your phone or desktop. Your data encryption and fraud monitoring remain active across all devices. |
|---|---|
| Live Casino & Slots | Whether you're at our live dealer tables or exploring slot lobbies, the same privacy standards protect your session data and betting history. |
| Sportsbook Markets | Your sportsbook activity, bet slips and account balance are protected with the same encryption and monitoring as casino and slot transactions. |
| Payment Methods | DANA, OVO, GoPay and QRIS deposits all route through the same secure payment gateway. No method receives weaker encryption or slower fraud detection. |
| Account History | Your login records, deposit history and withdrawal requests are logged consistently and available for review in your account dashboard anytime. |
| Support Channels | Whether you contact us via email, live chat or the data request form, your privacy inquiry receives the same priority and response timeline. |
| Policy Updates | When we update this privacy policy, we notify you via email and in-app message. Changes take effect 30 days after notification in supported regions. |
What Defines Our Privacy Approach
Zero-Knowledge Architecture
We design our systems so that even our staff cannot access your password or full payment card details. Only tokenized references are stored internally.
Transparent Logging
Every access to your account data is logged with timestamp and reason. You can review this audit trail in your privacy dashboard at any time.
Consent-First Model
We ask for explicit permission before using your data for marketing, analytics or third-party sharing. You can withdraw consent anytime without losing account access.
Regional Compliance
Our privacy practices align with Indonesian data protection standards and international best practices for supported regions where torajatoto operates.
Minimal Data Collection
We collect only the information needed to verify your identity, process DANA, OVO, GoPay and QRIS payments, and deliver your gaming experience.
Deletion Rights
Request permanent deletion of your account and associated personal data. We remove your information from active systems within 30 days of confirmation.